How quickly do you respond to calls in Strasburg?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Strasburg the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active VA contractor license and full insurance coverage, and we'll provide proof of both on request β most Strasburg customers ask, and we expect that.
What emergency roofing services are available in Strasburg?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first β we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
Yes β we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Strasburg customers say this cuts weeks off their claim process.
How many days will a reroof take at my Strasburg home?+
Most residential replacements in Strasburg take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
Our Strasburg crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems β we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Yes β we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for Strasburg homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
What's your full service area in Strasburg, VA?+
Beyond Strasburg, our crews regularly service the surrounding Strasburg, VA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
